FAQ
Q. How long does it take to build a website?
A. Your website will be live on the internet within 5 business days from the date we receive all of your text and images.
Q. What sort of features can you build into my website?
A. We can build blogs, photo galleries, videos, music, downloadable documents, contact forms, Google Maps, PayPal, Twitter and Facebook links, and much more.
Q. Is it OK if I have already purchased a domain name?
A. Yes. All you need to do is provide your domain name account login details so that we can tell your domain name where your new website is located.
Q. Do I own the domain name if you register it for me?
A. Technically no, however we will release it upon a $10 fee – the same cost as if you bought it yourself from a Domain Name provider.
Q. Do you add my text and images into the web pages for me?
A. Yes, our website designers build the overall website design, setup your web pages and insert your text and images.
Q. After you have built my website, can I suggest some changes?
A. We provide 1 hour of free edits after your website has been designed. If you require our designers to make further edits, the hourly rate is $30.
Q. Can I edit the website myself when it is complete?
A. Yes, we can train you on how to edit and update your website’s text and images when you wish.
Q. Do I need additional software to edit the website content?
A. No, you do not need any additional software. It is all based online.
Q. Are there limits to how many web pages I can have?
A. The basic package consists of 5 pages, but you can have as many pages as you wish.
Q. Do you offer support if I need edits to my website in the future?
A. Yes, our designers are always here to help you. We will respond to any email inquiries within 24 hours. If you require professional editing of your website, our hourly rate is $30. Minimum charge is 1 hour.
Q. Is there a limit to the amount of images I can have on my website?
A. No, there is no limit. We do recommend that your image sizes are optimized for web usage to avoid slow page loading.
Q. Can I take my website to another hosting provider?
A. You can take the domain and all content that was provided, however not the design itself as it is built on proprietary software. You would need to get someone else to design a new website for you.
Q. Do you build e-commerce websites?
A. Yes, we build e-commerce websites. Contact us to inquire further.
Q. Can I change my website to an e-commerce website after it is built?
A. Absolutely!
Q. How do I accept payments on my website?
A. All payments are accepted through PayPal.
Q. Can I edit my website’s Title, Meta Tags, Keywords, etc?
A. Yes, you can login to your website’s control panel and set unique Title, Meta Tags and Keywords for your website
Q. What is a Premium Theme?
A. We specifically use Thesis, which allows us to completely customize a website’s look and feel to meet your unique design elements.
Q. What is a Premium Plug-In?
A. Some plug-ins, such as those used to create a membership website, carry a premium cost to it. Costs vary depending on the plug-in required to suit your website goals.
